Terms and Conditions qb88 — Complete Guide to Platform Rules

01 Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("Member") and qb88 ("Platform" or "We"). This document governs how you access and use all services, products, and features provided under the qb88.vin domain and any associated mobile applications.

By clicking "Register", "Login", or taking any action that indicates use of the platform, you explicitly express full consent to all terms stated herein, including the Privacy Policy and Responsible Gaming Policy which form part of this agreement.

02 Member Eligibility

To register and use qb88's services, you must meet all of the following eligibility requirements without exception:

• You must be 18 years of age and above on the date of registration. qb88 maintains a zero-tolerance policy on underage gambling.
• You are registering in your own name only, and not on behalf of a third party or as a representative of another organisation.
• You are not on the self-exclusion list of any responsible gaming programme, whether in Malaysia or internationally.
• You are not registering from a jurisdiction or country that explicitly prohibits online gambling activity where you are a permanent resident.
• You have full legal capacity to enter into a legally binding agreement in the country where you reside.

Qb88 reserves the right to conduct age and identity checks at any time. Accounts found to be in breach of these eligibility requirements will be suspended immediately without prior notice, and any outstanding balances or wins will be withheld pending the completion of the investigation.

03 Account Registration

Each member is only permitted to hold one (1) active account on the qb88 platform at any one time. Multiple account registrations by the same individual, whether using different information or different devices, are strictly prohibited and will result in the closure of all associated accounts.

During the registration process, you are required to provide true, accurate, and complete information including your full name, date of birth, valid email address, active phone number, and a payment method you legally own. False or inaccurate information may result in withdrawal rejection and account closure.

You are solely responsible for maintaining the confidentiality of your account password. qb88 will not be liable for any losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials. Please notify our support team immediately if you suspect your account has been accessed by another party.

04 Deposit & Withdrawal

Qb88 supports a variety of payment methods suited for users in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, local digital wallets, and selected cryptocurrency options. All deposits are processed instantly and credited directly to your gaming account with no additional fees from qb88.

Withdrawals processed within 5 to 30 minutes for standard requests, seven days a week including public holidays. However, first-time withdrawals or withdrawals exceeding certain limits may require an additional KYC review process that can take up to 24 business hours.

• The withdrawal account must be in the same name as the registered qb88 account.
• Withdrawals to third-party accounts are not permitted under any circumstances.
• Deposits must be used for gaming activity before a withdrawal is processed, in order to prevent platform abuse.
• Qb88 reserves the right to request additional supporting documents for verification purposes on high-value withdrawals.
• Minimum and maximum deposit and withdrawal limits are stated on the platform's Deposit page and are subject to change from time to time.

05 Bonus & Promotions

Qb88 offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, weekly cashback, game rebates, and special seasonal promotions. Each promotion has specific terms stated on its respective promotions page.

The general terms applicable to most qb88 bonuses are as follows:

• Wagering requirement: Most bonuses require a wagering amount of between 5x to 20x the bonus value before a withdrawal is permitted. Exact requirements are stated in the terms of each promotion.
• Validity period: Bonuses have varying validity periods. Bonuses not used within the specified period will expire automatically.
• Game restrictions: Some bonuses are only applicable to specific game categories. Check the bonus terms for the list of eligible games.
• One bonus at a time: Generally, only one active bonus is permitted at a time unless otherwise stated.
• Bonus abuse restrictions: Any attempt to exploit bonuses through improper wagering techniques or the use of multiple accounts will result in cancellation of all bonuses and possible account closure.

06 Game Rules

All games available on the qb88 platform comply with international fairness standards. The general rules applicable to all gaming activities are as follows:

• The outcome of all games is final once a round is completed. No appeals will be accepted for valid game results.
• Technical failures or internet disruptions during gameplay do not void bets that have already been placed. The qb88 system records all game actions in real time on the server.
• The use of automation software, bots, unauthorized card counting tools, or any other fraudulent means to gain an unfair advantage is strictly prohibited and may result in immediate account closure.
• All games use a Random Number Generator (RNG) audited by an accredited independent body. The RTP for each game is available for review within the respective game information.
• In the event of a dispute relating to game outcomes, qb88 server records shall be considered conclusive evidence.

Qb88 reserves the right to suspend or void games under exceptional technical circumstances. In such cases, all affected wagers will be fully refunded to the respective member's account with no additional charges.

07 Inactive Accounts

A qb88 account that shows no login activity or transactions for 180 consecutive days will be considered "inactive". Inactive accounts are subject to the following policy:

• Email notices will be sent to account holders on day 150, 170, and 179 to remind them of their upcoming inactive status.
• After 180 days, the account will be switched to inactive status and a monthly administrative fee of RM10 or 10% of the balance (whichever is lower) may be applied.
• To reactivate an inactive account, members simply need to log in and complete a straightforward identity re-verification process.
• Accounts with a zero balance that have been inactive for 365 days may be automatically closed without further notice.

08 Account Closure

Qb88 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Detection of fraudulent activity, money laundering, or any illegal activity involving the qb88 platform.
• Violation of any terms stated in this document.
• Multiple account ownership by the same individual.
• Attempts to exploit technical vulnerabilities, game bugs, or promotions in an unauthorized manner.
• Rude, threatening, or harassing behavior toward support staff or other members.
• Non-compliance with identity verification (KYC) requests within the specified timeframe.

Members may also close their own account at any time by contacting the qb88 support team. Any remaining valid balance will be processed for withdrawal once standard security checks are completed.

09 Privacy & Data Security

Qb88 values the privacy of every member. All personal data collected during registration and use of the platform is managed in accordance with the qb88 Privacy Policy, which can be read in full on the Privacy Policy.

In summary, qb88's core commitments regarding your data privacy are:

• Your data will not be sold, rented, or shared with third-party marketing parties without your explicit consent.
• All data is stored on secure servers with AES-256 encryption and enterprise-grade protection.
• You have the right to request a copy of your data, correct inaccurate information, or request deletion of your data subject to applicable legal obligations.
• Transaction information may be shared with relevant authorities if required by court order or applicable anti-money laundering laws.

10 Limitation of Liability

Qb88 provides the gaming platform "as is" and makes no implied warranties that the platform will always be free from interruptions, errors, or technical delays. However, we are committed to maintaining platform uptime exceeding 99.5% throughout the year.

To the extent permitted by law, qb88 shall not be liable for:

• Financial losses arising from valid game outcomes, even if caused by a technical disruption that was subsequently resolved.
• Losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.
• Indirect losses, loss of profits, or reputational damage arising from the use of or inability to use the platform.
• Service disruptions caused by circumstances beyond qb88's reasonable control, including natural disasters, internet infrastructure outages, or actions by authorities.

Qb88's maximum liability to any member under any circumstances is limited to the total amount deposited by that member within the 30 days preceding the event giving rise to the claim.

11 Terms Amendment

Qb88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Members will be notified of any material amendments via their registered email or through a prominent notice displayed on the platform at least 14 days before the amendment takes effect.

Continued use of the qb88 platform after the notice period constitutes full acceptance of the amended terms. If you disagree with any amendment, you have the right to close your account and withdraw any valid balance before the amendment takes effect.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of qb88's services, our support team is ready to assist you through various channels:

• Live Chat: Available 24 hours a day, 7 days a week directly on the qb88 platform. This is the fastest way to get immediate assistance.
• Email: [email protected] — Responses are typically within 2 to 4 hours on business days.
• Telegram: qb88's official Telegram channel for platform updates and basic support.

For formal complaints requiring a formal investigation, please submit your complaint in writing via email, including your account number, issue details, and relevant evidence. All formal complaints will be acknowledged within 24 hours and resolved within 7 to 14 business days depending on the complexity of the case.

Qb88 is committed to resolving every dispute in a fair, transparent, and timely manner. Member satisfaction and trust are our highest priority.